Community college dean adds human touch to distance learning

Douglas E. Hersh's close crop of auburn hair and neatly trimmed goatee are clearly visible in an expandable window on my desktop. So are his light tweed blazer and matching tie. On a table behind his desk sits a purple orchid, lending color to his office — 2,600 miles away from mine.

Community college dean adds human touch to distance learning - USATODAY.com